Good to Know

Frequently Asked Questions

Quick answers. Don't see what you need? Just call or text — we'll answer directly.

How does pricing work? +

We price by volume, not by item or by the hour — how much space your junk takes up in the trailer. Heavier materials like concrete and dirt carry an additional fee because of weight. We always confirm the final price with you in person before any work starts — no surprises after the truck is loaded. Call or text for a free, upfront quote.

Do you offer same-day service? +

Yes — same-day and next-day service is available depending on our schedule that day. The earlier in the day you call or text, the better your chances of getting picked up before evening.

What areas do you serve? +

We're based in Jacksonville and serve the surrounding area, including St. Augustine, Orange Park, Callahan, Yulee, St. Johns County, Nocatee, Atlantic Beach, Jacksonville Beach (Jax Beach), Mayport, Fernandina Beach, Ponte Vedra, Macclenny, Maxville, Middleburg, Green Cove Springs, Baldwin, and Bryceville. Not sure if you're in range? Just ask.

What items can't you take? +

We're able to take hazardous materials (paint, chemicals, pesticides, motor oil, propane tanks), tires, and car batteries — these require special handling and disposal, so they carry an additional fee on top of the base load price. The only items we're not able to take are medical sharps and biohazard waste. If you're not sure about something specific, send a photo or just ask.

Do I need to be home during the pickup? +

Not necessarily — if items are accessible (curbside, garage, driveway) and we've agreed on the price ahead of time, we can often complete the job without you present. For inside-the-home jobs or anything requiring a walkthrough, we'll coordinate a time that works for you.

Do you go inside the house or garage? +

Yes. We handle indoor pickups including garages, basements, attics, and inside the home itself — wherever the junk is, we'll go get it.

How do I get an estimate? +

Call or text (904) 563-2766. A photo of what needs to go helps us give you a more accurate number, but it's not required — we can also estimate over the phone based on your description.

Are you licensed and insured? +

Yes — Owen's Junk & Debris Removal is fully licensed and insured.

What payment methods do you accept? +

[Owen — add your accepted payment methods here, e.g. cash, card, Venmo, Cash App, etc.]

Still Have Questions?

Call or text — we'll give you a straight answer.

Call or Text (904) 563-2766
📞 Call or Text (904) 563-2766